You can change your delivery address online as long as your shipment hasn't shipped. The change updates your shipping label, so you'll need to print a new one. If your bags have already shipped, our team can look into what options are available, and fees may apply.
Making the change:
- Open your order tracking page — use the tracking link from your confirmation or shipping emails, or log in and go to Manage account → Manage orders and click View details on your order.
- Click Edit order.
- Click Change next to Destination Address and follow the prompts to make your change.
- Save your change, review the Order Summary, and process any charge or refund to your card on file.
You'll receive an email confirming the update. If your change includes a refund, it may take several days to appear on your card, depending on your bank's processing times.
What else you'll confirm: because an address change can affect your route and delivery-by date, you'll also be asked to confirm your pickup date and shipping speed as part of the change.
Questions about changing your delivery address? Our team is happy to help.