You can add a bag to an existing shipment online. Adding a bag adds its cost to your order, and you'll need to print the new bag's shipping label. Not sure which size to book? See Choose a Bag Size.
Making the change:
- Open your order tracking page — use the tracking link from your confirmation or shipping emails, or log in and go to Manage account → Manage orders and click View details on your order.
- Click Edit order.
- Click Change/Add next to Bags and follow the prompts to make your change.
- Save your change, review the Order Summary, and process any charge or refund to your card on file.
You'll receive an email confirming the update. If your change includes a refund, it may take several days to appear on your card, depending on your bank's processing times.
What you can add: another bag of the same type, or a different item type (such as luggage) — choose the size and weight that matches what you're shipping.
Questions about adding a bag? Our team is happy to help.