If your plans change, you can change the pickup date for your shipment online. Pickups can be scheduled on any business day, Monday through Friday, excluding holidays.
Making the change:
- Open your order tracking page — use the tracking link from your confirmation or shipping emails, or log in and go to Manage account → Manage orders and click View details on your order.
- Click Edit order.
- Click Change next to Shipping dates.
- Pick your new pickup date on the calendar, choose from the delivery-by options offered for that date, and click Save & Continue.
- Review the Order Summary and process any charge or refund to your card on file.
You'll receive an email confirming the update. If your change includes a refund, it may take several days to appear on your card, depending on your bank's processing times.
Your delivery-by date changes too: moving your pickup date shifts your delivery-by date — you'll see the new date before you confirm.
Questions about changing your pickup date? Our team is happy to help.