Changing your pickup address changes your shipping label, so you'll need to print a new one — make the change before your scheduled pickup date to avoid delays.
Making the change:
- Open your order tracking page — use the tracking link from your confirmation or shipping emails, or log in and go to Manage account → Manage orders and click View details on your order.
- Click Edit order.
- Click Change next to Origin Address and follow the prompts to make your change.
- Save your change, review the Order Summary, and process any charge or refund to your card on file.
You'll receive an email confirming the update. If your change includes a refund, it may take several days to appear on your card, depending on your bank's processing times.
What else you'll confirm: because an address change can affect your route, you'll also be asked to confirm your delivery address, pickup date, and shipping speed as part of the change.
Questions about changing your pickup address? Our team is happy to help.