When dropping off your shipment, please make sure to choose a drop-off location that matches the carrier on your labels, that you bring your labels with you when you drop off, and that, if you're dropping off on your scheduled ship date, you drop off before the cut-off time. Additionally, if you need shipping supplies, most drop-off locations will have supplies available for an additional fee.
Choose a location: Ensure your shipment is dropped off at a carrier store that matches the one on your labels. This is crucial to avoid any delays or issues with your shipment being processed correctly. You can use our store locator to find a location to drop off your shipment.
<Dropping off early: You’re welcome to drop your shipment off before its scheduled ship date — no label change is needed. Just keep in mind that your shipment may begin transit as soon as the carrier collects it, which means it may also deliver earlier than your scheduled delivery date. If you’d like your delivery to stay as close to your planned dates as possible, we recommend dropping off on your scheduled ship date. To find your nearest drop-off location, use our store locator.
p>Shipping labels: Bring your labels with you to the drop-off location. If you are unable to print your labels ahead of time, most stores offer the service of printing labels for you, usually for a small fee. It's best to call ahead and confirm this service is available to avoid any inconveniences.
Cut-off time: Every carrier store has a daily cut-off time — the time of day when the carrier collects that day’s packages from the store. Shipments dropped off before the cut-off begin transit the same day; shipments dropped off after it begin transit the next business day. Cut-off times vary by store and by service type (Ground vs. Express), so check with your drop-off location. If you’re dropping off on your scheduled ship date, make sure to arrive before the cut-off so your shipment goes out on time.
Shipping supplies: Shipping supplies, such as boxes and packing materials, are available at most drop-off locations. However, the pricing and fees for these supplies can vary and are charged at the discretion of the store. It's important to note that supply fees are not included in the fees charged by Ship Sticks for your shipment. Be prepared for these additional costs if you need to purchase shipping supplies at the drop-off location.
Drop off on weekends: You can drop off shipments on weekends if the carrier store is open. However, please note that your package will not begin transit until the next available business day. This means that if you drop off a shipment on a Saturday or Sunday, it will typically start moving on Monday or the next business day in case of a holiday. If you plan on dropping off on a weekend, we recommend you book your ship date as Monday to reflect when you shipment will go into transit.
By following these guidelines, you can help ensure that your drop-off is seamless. If you have any questions or need further assistance, please contact us.