While it is not required, we do recommend that you lock your shipment if it will not be packaged in a box for security purposes. While any kind of theft is extremely rare, failure to lock or secure your items may result in the inability to file a claim for any missing or lost items.
Due to customs screening, locking your shipment is strictly prohibited. It is also important to remove any price tags from items included or on your packaging. Any delays resulting from a failure to follow these instructions will void our protection policy.