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On-Time Guarantee

We appreciate you entrusting us to oversee your clubs, luggage and even ski equipment. Our dedicated tracking team takes great pride in monitoring your shipment from pickup through delivery to ensure a hassle-free experience. Ship Sticks guarantees all deliveries by end of day on the scheduled delivery date. With real-time tracking and delivery notifications, you've got the comfort of knowing the most trusted brand in golf club shipping will have your shipment delivered on time, hassle free. 

Should the tracking team notice something that may impact or delay your delivery, rest assured we'll contact you to discuss any necessary alternate arrangements. Our team has developed a vast network of local logistics providers we can rely on to expedite delivery whether it be to a hotel, golf course, or just your residence. Please know we will exhaust all available resources to get your shipment delivered as quickly as possible while keeping you informed throughout.

In the rare instance we can't get your shipment to you by the time you need it, Ship Sticks will make sure that you are backed by our Shipment Protection Plan.  This plan is designed to alleviate the out of pocket expenses you may incur while we work to have your shipment delivered. Just keep itemized receipts, submit them to our attention and we'll cut you a check for up to $200 of reimbursement. 


Ship Sticks shall not be liable for any delay in performing, or failure to perform its obligations under this Agreement, resulting from any cause beyond its reasonable control, including, without limitation, acts of God, fire, extreme temperatures, high winds, lightning, strikes, energy interruptions, labor disputes, natural disaster, fire, flood, storm, slide, earthquake, epidemics, power failure, inability to obtain equipment, supplies or other facilities, labor disputes, terrorism, criminal activity, governmental demands or requirements, inclement weather, war, declared or undeclared, or the acts of government (each, a "Force Majeure Event"). If affected by a Force Majeure Event, Ship Sticks shall be excused from performance to the extent made necessary by such event.


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